These terms set out the basis on which you can visit and use our site and everything you find on it. If you visit our site, you are legally accepting the terms listed below. If you do not want to be legally bound by these terms and conditions, please exit from the site. Everything on this site, is either owned by us or used by us with someone else’s permission. By using our site, you will not obtain any rights in any of the materials on our site.
General
While you’re welcome to view the site and print hard copies of anything on it for your own personal use, you are not allowed to copy or use anything on our site for any other purpose. In addition, you are not allowed to modify, distribute or re-post anything on our site for any purpose at all.
Our site is provided to you “as is” and we don’t give you any guarantees or promises in respect of the site or its performance. In particular, we give no guarantee as to the quality of our site, its fitness for any particular purpose or the level of skill and care used by us in making it available to you. Any terms of this nature which may be implied automatically by law are excluded (to the extent legally permitted). Providing the site “as is” means that:
You use our site at your own risk. We are not responsible for information that may be inaccurate, although we do our best to make sure it isn’t.
It’s your responsibility to have the correct equipment to use our site and screen anything that may cause damage to your computer, such as viruses.
We can’t guarantee that the site will always be available or will operate without interruptions – we may make changes to the site or take it down at any time. Therefore, if you suffer any loss, damage or expense as a result of visiting or using our site (for example, damage to your computer from a virus or financial loss caused by relying on any inaccurate information which is mistakenly included on our site), you will not have any claim against us or anyone who helped us to put together the site or contributed to it. We will have no legal liability to you in respect of any such loss, damage or expense.Any links to other sites haven’t been vetted. Therefore we can’t be responsible for what you find there.These terms will be updated from time to time. We recommend you come back and read them as often as you can.In the event of any dispute between us, these terms and conditions will be governed by English law and heard before the English Courts.
Online Shop
Roll-your-own.co.uk provides access to various papers & smokers requisites. The facility may be used in accordance with these terms. All purchases will be governed by these terms:
Only persons aged eighteen years or over may agree to these terms, use the site or purchase goods available.
You may only purchase the goods available from this site if you are resident in the United Kingdom.
We may accept or decline orders at our discretion and we are not bound to accept any order.
Payment
Payment may be made by any of the methods indicated on our site and will be debited when we receive your order.
You will be charged the current price for buying goods from our site at the date you place your order. All prices are displayed on our site and are inclusive of VAT, where applicable, at 20%. We reserve the right to amend prices if there is a change in the rate of VAT.
All prices are subject to change at any time without notice. In the event of any such change, we will take all reasonable steps to inform you prior to order of your goods.
In the event of unavailability of any item we will take all reasonable steps to inform you and offer an alternative item prior to despatch of your order. If you do not want the alternative item, we will not process your payment or will refund any payment already made.
We do our best to make sure that prices are correctly shown but very occasionally an error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the goods at the correct price.
When you place an order for goods you will need to give your credit card number. The charges for the goods will be billed to your credit card once your order is accepted.
In the event that you give details of a non-existent credit card number or the number of a credit card that belongs to someone else, your order will not be processed.
Delivery
All products are sold subject to availibility. If you would like to check availibility of an item please contact us in advance
In the event that a product is listed at an incorrect price, we reserve the right to refuse or cancel any products/services ordered
After receiving your order we aim to deliver within 4 – 5 working days. We will contact you if there is likely to be a delay
Deliveries will be made between Monday to Friday during normal working hours. We deliver to all postal areas in the Uk including: England, Wales, Scotland, Northern Ireland and the Channel Islands. For security reasons we cannot deliver to a BFPO address. We also reserve the right not to deliver orders if we believe the address is not secure e.g. toa communal postal address or PO box. If this affects an order you place, we will notify you as soon as possible, usually within 24 hours of you placing the order. Delivery to addresses on islands or in remote areas of the UK mainland may take longer than our usual delivery times. We are unable to delivery to the Republic of Ireland or export goods outside the UK. For export enquiries please contact export@rips.co.uk
To acknowledge delivery a signature will be required. The signature of the person accepting the delivery at the delivery address will be proof that you or the person to whom the order is addressed, has received the delivery
Occasionally we may try to deliver an order and you (or the intended recipient) may not be available. Each time aan attempt is made, our nominated courier company will post a card through the letterbox of the delivery address confirming that they have attempted delivery. THis card contains a contact number so you can speak directly to the nominated couriers and agree a mutually convenient delivery time (during office hours Monday to Friday) or alternatively, to arrange for you to collect the order directly from their deopt. If, after three attempts, they have still been unable to deliver the order, it will be returned to our warehouse.
Occasionally we may be unable to deliver if stock runs out or is withdrawn or circumstances arise beyone our control. If such a problem arises, we will advise you as soon as we can and you will be issued with an immediate refund of any payment made. This will discharge any liability for failure to deliver the goods in question
RIPS International acknowledges all manufacturers trade marks and service marks used throughout this website
These terms and conditions do not affect your statutory rights as a consumer
Cancellation
If, for any reason, you are not satisfied with any or all of the item/s you have ordered you have the right to cancel. You can email the sales team at sales@roll-your.own.co.uk
If you wish to cancel before the items are despatched email us at orders@roll-your-own.co.uk as soon as is practicably possible.
Return an order
Your satisfaction is our first priority. If you are anything less than delighted with any item for any reason, you can return it unused and in a saleable condition, by recorded delivery, within 28 days of receipt for a full refund. This provision does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Protection (Distance Selling) Regulations, further details of which are available from your local Trading Standards Department or Citizens Advice Bureau.
We will refund any payment made as soon as reasonably practicable.
Website Terms & Conditions
The term ” RIPS International Ltd” or “us” or “we” refers to the owner of the website whose registered office is Unit 2 Neptune Business Centre GL51 9FB. The term “you” refers to the user or viewer of our website.The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without RIPS International’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
THESE TERMS AND CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS
Last revised: 24/06/02
